Careers
We work in a wide range of disciplines including web apps, ecommerce platforms, and mobile applications.
EST
Solutions Engineer
United States, Canada, EMEA
With hubs in New York City, Toronto, Los Angeles, and Berlin, Half Helix is a digital agency that specializes in solving e-commerce problems for our clients. We are a developer-founded company with a strong engineering focus, marrying our engineering chops with exceptional design and production teams. We are a company that welcomes remote-first collaboration and as such, are looking for a strong Solutions Engineer to join our team. We are open to this position being anywhere in the world so long as working EST or PST hours are OK.
Perks
-Competitive salary and benefits
-Unlimited vacation (just make sure your projects are in good shape)
-Laid back working environment
-Annual offsite in great location (e.g. Mexico City or Isla De Mujeres)
-Summer Fridays
-New Apple gear (e.g. Macbook Pro)
-Annual home office stipend
-Education stipend
- A remote-first culture
We’re looking for a Solutions Engineer to help craft technical solutions for our Clients, from pre-sales until project discovery. This person should be an expert problem solver and will work hand-in-hand with the sales and project teams to ensure each new project is accurately scoped, and inclusive of the best technology to get the job done. We pride ourselves on being brave creative thinkers who are able to think outside the box to meet the needs of any business selling anything over the internet. We do not have a one-size-fits-all mindset. We learn about our client’s challenges, and create solutions that meet their specific needs. Some of our benefits and perks include:
Perks
-Competitive salary and benefits
-Unlimited vacation (just make sure your projects are in good shape)
-Laid back working environment
-Annual offsite in great location (e.g. Mexico City or Isla De Mujeres)
-Summer Fridays
-New Apple gear (e.g. Macbook Pro)
-Annual home office stipend
-Education stipend
- A remote-first culture
Qualifications
This is a senior level position that requires 4+ years of relevant experience in a technical capacity. We have team members with product/software background, digital agency experience, and even on the e-commerce brand side. Both backend and frontend development expertise is valued.
-A people-person who has the confidence to present technical project details to both prospective clients and internal team members. We’re looking for someone who’s comfortable working with various stakeholders from C-Suite to individual contributors.
-A nuanced understanding of development languages and processes, eg: HTML, SCSS, JS, APIs and the software development lifecycle. (This isn't a development role, but you should be comfortable talking about these topics with clients.)
- Understand the e-commerce industry and how to architect complex solutions that involve ERPs, OMS, PIM, WMS, etc
-Understand the e-commerce 3rd Party landscape and to determine the right tool by digesting the API documentation. This could be done through prototyping or direct contact our partner contacts
-Experience working with Shopify (alternative e-commerce platform experience a bonus)
Responsibilities
-Build and maintain trust with clients through excellent listening and communication skills * Identify risks, and potential pitfalls in a project by identifying them early in the solutioning process
-Gather specific requirements through asking the right questions.
-Developing an understanding of all the systems, integrations and processes involved in a project, and translating that understanding into clear documentation to set our project teams up for long term success
-Planning and running discovery workshops with the support of a project team.
-Documenting detailed technical requirements based on your pre-sales and discovery findings.
-Helping the sales team to sell well-scoped and profitable projects
-Maintain relationships with integration partners to deliver system integrations between Shopify and other third-party platforms.
-Researching new and upcoming changes in Shopify and the broader e-commerce ecosystem.
-Helping maintain and improve our sales tooling and scoping process
Frontend Developer
United States, Canada, EMEA
Half Helix is a digital agency building, growing, and guiding the next generation of online companies. We work with exciting lifestyle brands such as Cravings by Chrissy Teigen, Peloton, Nike, Revlon, Mack Weldon, Soludos, Ulla Johnson, and more. We are looking for a Frontend Developer to join our remote-first team and are open to any location in North America and Western Europe, with our main physical hubs in Berlin, New York, and Toronto.
Perks
-Competitive salary and benefits
-Unlimited vacation
-Laidback working environment
-Annual offsite in Mexico
-Summer Fridays
-New Apple gear (e.g. Macbook Pro)
-Annual home office stipend
-Education stipend
Frontend Developers are responsible for implementing beautiful, articulate frontend solutions, working with designers and project leads in our never-ceasing mission to create best-in-class e-commerce experiences. We build out our frontend solutions using frameworks like Vue.js or React, be it a Shopify theme or a decoupled Nuxt.js application. Our frontend is backed by custom software that we architect in-house. This software could be a suite of Serverless Lambda-backed services or a custom Ruby on Rails application. Backend experience is a plus in this role. We are looking for someone that has a passion for writing beautiful code in an effort to create clear and systematic solutions that speak to design and technical visions. We are looking for someone that is not scared of experimentation and challenging convention but at the same time excited about peer-review, constructive critique and collaboration.
Perks
-Competitive salary and benefits
-Unlimited vacation
-Laidback working environment
-Annual offsite in Mexico
-Summer Fridays
-New Apple gear (e.g. Macbook Pro)
-Annual home office stipend
-Education stipend
Qualifications
The ideal candidate would possess:
-4+ years of web development experience.
-1+ years experience with Shopify as a platform. We love fast learners but some platform experience is a must.
-Expertise with modern, native Javascript standards such as promises, arrow functions, classes and other goodies.
-Experience with Vue.js or React, or a desire to learn.
-A desire to create beautiful, custom CSS solutions that are scalable and performant.
-A desire to create beautiful, custom CSS solutions that are scalable and performant.
-Experience with testing and integrating REST or GraphQL APIs.
-Great interpersonal communication skills (you'll be interfacing with clients and the internal team alike).
-The ability to manage workload, meet deadlines and speak up when needed.
-Self-motivated, detail-oriented.
-Level-headed and positive attitude under pressure.
Backend Developer
United States, Canada, EMEA
Half Helix is a digital agency building, growing, and guiding the next generation of online companies. We work with exciting lifestyle brands such as Cravings by Chrissy Teigen, Peloton, Nike, Revlon, Mack Weldon, Soludos, Ulla Johnson, and more. We are looking for a Backend Developer to join our remote-first team and are open to any location in North America, with our main physical hubs in New York, Toronto, and Berlin.
Perks
-Competitive salary and benefits
-Unlimited vacation
-Laidback working environment
-Annual offsite in Mexico
-Summer Fridays
-New Apple gear (e.g. Macbook Pro)
-Annual home office stipend
-Education stipend
Backend Developers are responsible for implementing well tested and thoughtful solutions across a wide range of challenges. We are looking for someone that has deep experience integrating third-party platforms and following modern software design patterns. The ideal candidate has familiarity with (or a willingness to learn about) performance optimization, background queuing, unit testing, CI/CD build outs, REST/GraphQL API architecture concerns and database design best practices, to name a few topics. We build out our backend solutions typically over Ruby On Rails or Node (Serverless or otherwise). We are known for our work with large Shopify merchants, but we seek projects that push us to solve complex problems in the general e-Commerce sphere. We are looking for someone that has a passion for writing beautiful code in an effort to create clear and systematic solutions that speak to design and technical visions. We are looking for someone that is not scared of experimentation and challenging convention but at the same time excited about peer-review, constructive critique and collaboration.
Perks
-Competitive salary and benefits
-Unlimited vacation
-Laidback working environment
-Annual offsite in Mexico
-Summer Fridays
-New Apple gear (e.g. Macbook Pro)
-Annual home office stipend
-Education stipend
Qualifications
The ideal candidate would possess:
-3+ years of web development experience.
-1+ years experience with Shopify as a platform. We love fast learners but some platform experience is a must.
-Expertise with either Ruby on Rails or Node. Experience with Serverless frameworks a plus.
-Experience with testing and integrating REST or GraphQL APIs.
-Great interpersonal communication skills (expect to be interfacing with clients and the internal team alike).
-The ability to manage workload, meet deadlines and speak up when needed.
-Self-motivated, detail-oriented.
-Level-headed and positive attitude under pressure.
Tech Lead
United States, Canada, EMEA
With hubs in New York City, Toronto, Los Angeles, and Berlin, Half Helix is a digital agency that specializes in solving e-commerce problems for our clients. We are a developer-founded company with a strong engineering focus, marrying our engineering chops with exceptional design and production teams. We are a company that welcomes remote-first collaboration and as such, are looking for a strong Technical Lead to join our team. We are open to this position being anywhere in the world so long as working EST or PST hours are OK.
Perks
-Competitive salary and benefits
-Unlimited vacation (just make sure your projects are in good shape)
-Laid back working environment
-Annual offsite in great location (e.g. Mexico City or Isla De Mujeres)
-Summer Fridays
-New Apple gear (e.g. Macbook Pro)
-Annual home office stipend
-Education stipend
-A remote-first culture
As a Technical Lead, you'll be architecting solutions for a wide array of problems. We pride ourselves on being brave creative thinkers who are able to think outside the box to meet the needs of any business selling anything over the internet. We are not of a one-size-fits-all mindset, we learn about our clients and create solutions that meet their specific needs. Just in the last 2 months alone, we have launched large builds for Cravings by Chrissy Teigen, Peloton, and Rothys. So if you're interested in creating a Jamstack frontend using Nuxt, Tailwind, Contentful, and Netlify Functions, or extending our modular approach to Shopify theme development and collaborating on our open-source build and development tools, or creating unique selling experiences using cutting edge platforms like Swell.is, please get in touch!
Perks
-Competitive salary and benefits
-Unlimited vacation (just make sure your projects are in good shape)
-Laid back working environment
-Annual offsite in great location (e.g. Mexico City or Isla De Mujeres)
-Summer Fridays
-New Apple gear (e.g. Macbook Pro)
-Annual home office stipend
-Education stipend
-A remote-first culture
Qualifications
This is a senior level position that requires 5+ years of relevant experience. We are not dogmatic as to where this experience lies since we have members of the team that come from product companies like Shopify, and others who come from a long lineage of agency experience. Both backend and frontend skillsets are valued since we do cater to both frontend and backend challenges.
-Senior level backend or frontend technical skillsets.
-4+ years of web-based software architecture experience. Think rolling out an MVC application, integrating with third-party APIs (+ handling throttle limits), building out Jamstack frontends, creating Shopify themes from the ground up, contributing to open source packages, creating custom API interfaces.
-Knowledge of modern frameworks and coding paradigms. On the frontend, we typically work with Vue.js and React. On the backend, we typically work with RoR and Node.
-Excellent verbal, written and interpersonal communication skills.
-The ability to manage workload, meet deadlines and speak up when needed.
-Excellent verbal, written and interpersonal communication skills.
-Level-headed and positive attitude under pressure.
-A team-first mentality. Speak up when you need help and help those in need.
-Detail orientated mindset. Dive deep into the problems you are solving.
Responsibilities
-Understand client objectives, guiding intake activities like stakeholder interviews.
-Develop prototypes as we consider solutions.
-Guide teams of developers as we turn ideas into digital products.
-Build and maintain trust with clients through excellent communication.
-Promote and extend our best practices and internal tooling.
-Identify risks, oversights and needs early.
-Manage a number of consecutive projects.
Digital Designer
United States, Canada, EMEA
Half Helix is a digital agency building, growing, and guiding the next generation of online companies. We work with exciting lifestyle brands such as Cravings by Chrissy Teigen, Peloton, Nike, Revlon, Mack Weldon, Soludos, Ulla Johnson, and more. We are looking for a Digital Designer to join our remote-first team and are open to any location in North America and Western Europe, with our main physical hubs in Berlin, New York, and Toronto.
Perks
-Competitive salary and benefits
-Unlimited vacation
-Laid-back working environment
-Annual offsite in Mexico
-Summer Fridays
-New Apple gear (e.g. Macbook Pro)
-Annual home office stipend
-Education stipend
Digital Designers are responsible for delivering well-crafted, thoughtful design solutions to our clients, working with other designers, project managers, tech leads, and developers to build digital experiences that are functional, innovative, and beautiful. Working under the direction of the Creative Director, Digital Designers will conduct UX/UI audits, develop wireframes, and build out detailed site designs, with web and e-commerce best practices in mind. We are looking for designers who aren’t afraid to voice their own perspective and expertise, but are also excited to work collaboratively with both our clients and internal team through peer review and constructive critique.
Perks
-Competitive salary and benefits
-Unlimited vacation
-Laid-back working environment
-Annual offsite in Mexico
-Summer Fridays
-New Apple gear (e.g. Macbook Pro)
-Annual home office stipend
-Education stipend
Qualifications
The ideal candidate would possess:
-2–5 years of web design experience
-Expertise in designing/prototyping in Figma
-Experience in core Adobe Suite programs (Photoshop, Illustrator, etc.)
-Strong understanding of typography, color theory, and design principles
-Fluency in UX best practices for e-commerce and familiarity with the Shopify ecosystem
-Great interpersonal communication skills (you'll be interfacing with clients and the internal team alike)
-The ability to manage workload, meet deadlines, and speak up when needed.
-Self-motivated, detail-oriented, always-learning mentality
-Level-headed with a positive attitude under pressure.
-Bonus Points: Experience with animation prototyping software such as Principal or After Effects
Responsibilities
-Perform various UX activities, including site mapping, wireframing, and site auditing
-Create conceptual designs based on landscape research, industry best-practices and guidance from Creative Director
-Build detailed designs following project scope, agency standards, and platform limitations
-Maintain organized, consistent design systems and development guidelines
-Produce innovative design solutions, with strong attention to detail and style
-Present work to clients thoughtfully and articulately
Project Manager
United States, Canada, EMEA
Half Helix is a digital agency building, growing, and guiding the next generation of online companies. We work with exciting lifestyle brands such as Cravings by Chrissy Teigen, Peloton, Nike, Revlon, Mack Weldon, Soludos, Ulla Johnson, and more. We are looking for a full-time Project Manager to join our remote-first team and are open to any location in Western Europe. Our main physical hubs are in Berlin, New York, and Toronto.
Perks
-Competitive salary and benefits
-Unlimited vacation
-Laidback working environment
-Annual offsite in Mexico
-Summer Fridays
-New Apple gear (e.g. Macbook Pro)
-Annual home office stipend
-Education stipend
The Project Manager is responsible for ensuring that we deliver high-quality work at a high level of service to our clients. They work closely with tech leads, designers and developers to make sure projects are completed on time and on budget. The ideal candidate has excellent organization and problem solving skills with a strong technical knowledge to anticipate issues, remove roadblocks, and manage the client's expectations.
Perks
-Competitive salary and benefits
-Unlimited vacation
-Laidback working environment
-Annual offsite in Mexico
-Summer Fridays
-New Apple gear (e.g. Macbook Pro)
-Annual home office stipend
-Education stipend
Qualifications
We value continuous growth and learning, a team-first mentality, discipline, and a positive attitude. The ideal candidate would possess:
-A passion for building digital platforms and ecommerce.
-Excellent technical skills and familiarity with the fundamentals of web development.
-Familiarity with web design and usability best practices and trends.
-Comfortable working in Google Apps (Docs, Sheets, etc), Microsoft Office Suite, and Apple Keynote.
-Able to learn other tools (Jira, Trello, Slack, Teamgantt).
-Positive Attitude: enthusiastic and able to contribute at any given stage throughout the process; actively takes the lead on a given task and can pitch in wherever help is needed.
-Excellent written and verbal communication skills; able to confidently express ideas and also knows when to listen.
-Excellent organizational and time management skills.
-And a desire to learn and grow with the agency!
Responsibilities
-Fully understand the client objectives and project goals and articulate them clearly
-Develop project plans and work with project teams to execute on plans
-Monitor day-to-day activities of project teams and ensure work is progressing as planned
-Manage schedules, budgets, assets, and overall project organization to ensure requirements and project deliverables dates are clearly communicated, understood, and executed upon
-Manage resource assignments to the project, and proactively identify resource challenges
-Actively monitor project risks and scope creep to foresee/ identify potential problems and proactively identify solutions to address them in advance
-Consistently identify needs that clients may not recognize and ensure approaches and solutions are linked to objectives and future needs
-Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback
-Communicate and document project status to clients, team members, and management on a regular basis; escalate issues accordingly via the appropriate channels
-Create and manage functional specs documentation along with project team members
-Recap and create debriefs for every completed project; facilitate discussions on lessons learned and new knowledge gained; document properly and share
-Oversee and execute on content collection and content population in Content Management Systems
Knowledge & Experience
-3-5 year prior experience working on e-Commerce website projects, either at a retailer or an agency. Preference given to candidates who have demonstrated prior experience working on Shopify and/ or WordPress projects.
-Understanding of basic HTML/ CSS
-Strong understanding of business and functional requirements
-Experience with managing digital projects, especially the design and development of websites
-Understanding of third party applications, platforms, and integrations
-Able to work at our SoHo, NY or Entertainment District, Toronto office
Competencies
-Excellent verbal, written, presentation and interpersonal communication skills
-Self-motivated, detail-oriented
-Level-headed and positive attitude under pressure
-Ability to manage workload and meet deadlines
-A passion for learning new skills
-Strong web and Mac desktop skills – we use Google Docs, and various web-based tools such as Trello, Slack, Harvest, and etc
Account Manager
United States, Canada, EMEA
The Account Manager is the client champion within the agency, liaising between the sales and production teams to ensure client satisfaction while also uncovering potential upsell opportunities. The AM is introduced at the final stages of the sales cycle, working with the sales team and the production managers to resource, handoff, and kickoff the project while ensuring complete knowledge transfer. While the project is in production, the AM schedules regular check-ins with their clients to ensure client satisfaction and monitor project health all the way through launch.
Perks
-Great clients and experience
-Competitive salary and full health benefits
-Flexible time off
-Laid back working environment
-Annual offsite in Mexico
-New Apple gear
After launch, the AM is responsible for informing the client of the agency’s ongoing services offering and upselling retainers where appropriate—working with the PMs to demonstrate the value of Half Helix thorough quarterly business reviews and roadmap future initiatives based on the client’s goals. The ideal candidate has excellent communication and customer service skills with a strategic, bird’s-eye-view mindset to understand the business goals objectives of both the client and the agency.
Perks
-Great clients and experience
-Competitive salary and full health benefits
-Flexible time off
-Laid back working environment
-Annual offsite in Mexico
-New Apple gear
Qualifications
-Excellent communication, public speaking, and customer service skills
-A passion for people, digital platforms and ecommerce.
-Good technical skills and familiarity with the fundamentals of web development
-Familiarity with web design and usability best practices and trends.
-Positive Attitude: enthusiastic and able to contribute at any given stage throughout the process; actively takes the lead on a given task and can pitch in wherever help is needed.
Knowledge & Experience
-Strong understanding of business and functional requirements
-Understanding of third party applications, platforms, and integrations
-2-4 years prior experience working in a sales or account management role in the ecommerce or tech industry. Preference given to candidates who have demonstrated prior experience working on Shopify and/ or WordPress projects or with agency experience.
Competencies
-Excellent verbal, written, presentation and interpersonal communication skills
-Self-motivated, detail-oriented
-Level-headed and positive attitude under pressure
-Ability to manage workload and meet deadlines
-Strong web and Mac desktop skills – we use Google Docs, and various web-based tools such as Trello, Slack, Harvest, and etc