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A fresh site and a robust customer service program for Mack Weldon.

Selling basics isn’t easy.

Mack Weldon has built a brand around smart, wearable design, and simple shopping. To support the pillars of their business, such as a bespoke return flow and loyalty program, we created three custom apps to support their Shopify theme. This seamless admin experience lets them provide excellent customer service and continue rapid growth.

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01

Try On Guarantee

To support Mack Weldon’s unique returns process and guaranteed customer satisfaction, we constructed an end-to-end custom app to manage the experience for shoppers and employees. Customers can exchange, return, or refund any item they’re not happy with—all through the app.

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02

Simple Shopping

Mack Weldon’s premise is simple: buy more, save more. This loyalty program required a custom database to manage customer spend, discounts, expirations, and order histories. In addition, we used custom scripts to help shoppers save money automatically: no discount codes or waiting for sales.

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